Refund & cancellation.

01Registration & Payment

All bookings for training programs are confirmed only upon receipt of full or partial payment as specified at the time of enrollment. Participants will receive a confirmation email once payment has been successfully processed.

02Cancellation by the Participant

• Cancellations made 7 or more calendar days before the scheduled program date are eligible for a full refund, minus any applicable administrative charges.
• Cancellations made between 3 and 6 calendar days before the program date are eligible for a 50% refund of the total fee paid.
• Cancellations made less than 72 hours before the start date are non-refundable.
• No-shows on the day of the training will not be eligible for any refund.

03Rescheduling

Participants may request to reschedule their enrollment to an alternate available session at no additional cost, provided the request is made at least 3 business days prior to the original program date.

Rescheduling requests made after this period may be subject to availability and an administrative fee.

04Cancellation by Miles Capital FZE LLC

In the event that Miles Capital FZE LLC cancels or postpones a scheduled training program due to unforeseen circumstances (including but not limited to insufficient enrollment, trainer unavailability, or operational reasons), participants will be offered:

• A full refund of the amount paid, or
• The option to transfer their enrollment to a future session at no extra cost.

05Refund Processing

Approved refunds will be processed within 7–14 business days from the date of approval, using the original method of payment. Bank processing times may vary and are beyond the control of Miles Capital FZE LLC.

06Non-Refundable Items

Any registration fees, material costs, or third-party certification fees explicitly marked as non-refundable at the time of booking will not be included in any refund calculation.

07How to Request a Cancellation or Refund

All cancellation and refund requests must be submitted via email to our official contact address, including the participant's name, program name, booking reference, and reason for cancellation.

08Policy Amendments

Miles Capital FZE LLC reserves the right to amend this Refund & Cancellation Policy at any time. Updates will be reflected on this page, and the revised policy will apply to all bookings made after the update date.